• Privacy policy

Pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter: "the Regulation"), we inform you that:

PERSONAL DATA CONTROLLER

The administrator of your personal data is TRESNO Marcin Orzechowski with its registered office in: Witolińska 2/18, 04-185 Warsaw, NIP 524 251 50 58, REGON 361493744 (hereinafter referred to as TRESNO)

A special person has been appointed as the Personal Data Protection Inspector who can be contacted on all issues related to the processing of personal data by the controller. Contact with the Inspector for Personal Data Protection is possible via email: biuro@tresno.pl or in writing to the address: TRESNO Marcin Orzechowski, ul. Grochowska 194/196 lok. 51, 04-357 Warsaw.

PURPOSE OF DATA PROCESSING

We use your data to contact you in connection with the provision of our services and the processing of orders. We also contact you for information and marketing purposes (e.g. newsletter). We need your data for analytics and in case we need to provide after-sales services (e.g. technical support).

Your data may be used:

- for the performance of the service contract (i.e. order processing, billing, order-related communication). The legal basis for processing this data is that it is necessary for the performance of the contract (Article 6(1)(b) of the RODO).

- in order to handle complaints and other claims (i.e. warranty, guarantee, returns and other claims related to the cooperation). The legal basis for processing this data is the legitimate interest of TRESNO (Article 6(1)(f) RODO) in securing information about the cooperation (order history, communication with TRESNO, payments) in order to handle possible claims.

- for analytical purposes The legal basis for processing this data is the legitimate interest of TRESBO (Article 6(1)(f) of the RODO) consisting in using the analyses for internal reporting and to improve the quality of the services provided.

- in order for TRESNO to direct information and marketing content to you. The legal basis for the processing of this data is the legitimate interest of TRESNO (Article 6(1)(f) of the RODO) consisting in the delivery of requested information and marketing content in the form of newsletters, i.e. messages sent electronically containing information on current promotions, offers, competitions and industry news. The processing of your data for this purpose takes place only if you have given your consent to receive them.

DATA RETENTION PERIOD

We store your data for as long as it is necessary for the above purposes or until you object to its processing. Your objection does not affect the storage of your data by us for the purpose of fulfilling accounting and tax obligations, for as long as these last, and for reasons of legal security until the statute of limitations for possible claims.

POSSIBILITY OF WITHDRAWAL OF CONSENT

You may withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out before its withdrawal. If you wish to withdraw your consent to the processing of your personal data, please send an email to biuro@tresno.pl.

SHARING OF PERSONAL DATA

We share your data only in connection with the services that external entities provide for TRESNO. These entities may gain access to your personal data. The personal data you provide in the course of making purchases may be passed on to the recipients listed below for the purposes necessary to provide the service:

- Courier companies, forwarding companies or other companies providing transport services and carriage of goods - in the case of making a purchase and selecting the form of delivery as shipping, the personal data necessary for the efficient implementation of this shipment will be transferred to the selected entity that will carry out the delivery process

- Companies providing IT services such as suppliers of software used for conducting business activity, hosting providers, however, with the reservation that these entities will process data on the basis of a contract concluded with the controller and in accordance with the guidelines presented by the controller

- Accounting and financial companies providing services to TRESNO

- Companies providing legal services

- Payment operators

- Others who are entitled to receive the data on the basis of current legislation, such as courts of law or other state bodies

RIGHTS RELATED TO DATA PROCESSING

At any time you can obtain information on how and to what extent we process your personal data, and you can request to be provided with a copy of your data that we hold. You can request that we correct your personal data (whether your data is incorrect or needs to be corrected), delete it from our system (if we have no grounds to continue processing it), or restrict processing. You can request that your data be transferred to a controller of your choice. We will do this if it is technically possible while maintaining the required security standards.

In connection with the processing of your personal data by TRESNO, you have certain rights in relation to your personal data:

- right of access to your own personal data,
- to request the rectification of your data,
- to withdraw your consent to the processing at any time and to request the erasure of your data (in specific situations),
- to lodge a complaint to the supervisory authority dealing with personal data protection, i.e. the President of the Office for Personal Data Protection
- the right to restrict data processing.
- The right to lodge an objection.

You have the right to lodge a complaint regarding our processing of your personal data to the supervisory authority, which is the General Inspector for Personal Data Protection

COOKIE POLICY

TRESNO makes every effort to ensure that its shop makes it easy for every user to browse the site and place orders. Therefore, for the sake of safety and comfort of using the website, we would like to inform you that by moving around the website you agree to the use of cookies by the website.
It is possible to use the website without the use of cookies, but this may mean that some functions or services of the website will not work properly.
If you do not agree to the use of cookies, you should select in your browser settings the option to reject cookies or to signal their sending.

What are cookies?

Cookies (literal translation: cookies) are small text files, sent and stored on the Device from which you connect to the Internet and access the PolyPells.com website. These cookies are very useful as they allow the "site" to recognise the user's preferences.
A cookie usually contains the name of the website from which it originated, the "lifespan" of the file (that is, how long it has existed), and a value, which is usually a randomly generated unique number.

Most commonly, cookies are used to:
-storing data, such as information entered into order forms or login data,
-Identify users as logged in,
-remember user settings such as page layout, text size, preferences and colours,
-showing users that they are logged in to our website,

What do we use cookies for?

We use cookies to keep track of how you use the site so we can make your shopping experience more convenient and secure. By using cookies we do not store your personal information or other confidential information.

Types of cookies used:

The cookies used by the website are safe for the User's Device. In particular, it is not possible for viruses or other unwanted software or malware to enter the User's Device. These cookies allow identifying the software used by the User and customising the Website for each individual User. Cookies usually contain the name of the domain they come from, the time they are stored on the Device and the assigned value.

(2) PolyPells.com uses two types of cookies:

a. Session cookies: these are stored on the User's Device and remain there until the session of the browser ends. The stored information is then permanently deleted from the Device memory. The mechanism of session cookies does not allow any personal data or any confidential information to be collected from the User's Device.

b. Permanent cookies: these are stored on the User's Device and remain there until they are deleted. Ending the session of a given browser or switching off the Device does not delete them from the User Device. The mechanism of permanent cookies does not allow collecting any personal data or any confidential information from the User Device.

The User has the possibility to restrict or disable the access of cookies to his Device. In the case of using this option, the use of the Website will be possible, except for functions which by their nature require cookies.

Use of cookies on PolyPells.com

1. the PolyPells.com Service uses Custom Cookies for the following purposes:

A. Configuration of the Service:
I. adjusting the content of the Website pages to the User's preferences and optimizing the use of the Website pages,
II. recognising the device of a User of the Website and appropriately displaying the website, adjusted to his/her individual needs,
III. memorising the settings selected by the User and personalizing the User interface,
IV. remembering the history of visited pages in the Service in order to recommend content,

B. Authenticating the User on the website and ensuring a User session on the website:
I. recognition of a User who has previously used the Service,
II. maintaining a session of a User of the Service (after logging in), thanks to which a User does not have to re-enter his/her login and password on each page of the Service,
III. correct configuration of selected functions of the Website, enabling in particular verification of authenticity of a browser session,
IV. optimization and increase of efficiency of services provided by the Administrator,

C. Performing processes necessary for full functionality of the websites:
I. adjusting the content of the Website to the User's preferences and optimising the use of the Website. In particular, these files allow for recognition of basic parameters of the User's Device and appropriate display of the website, adjusted to his/her individual needs, including recognition of a User who has used the Website in the past, and now uses it again and has not gone through the login process,

D. Ensuring safety and reliability of the service.

The Service Administrator uses External Cookies for the following purposes:

A.collection of general and anonymous statistical data through analytical tools.

It is possible to configure each Internet browser in such a way as to completely or partially disable the possibility of storing cookies on the hard disk of the computer or other device used for browsing websites. Not accepting cookies does not mean that you cannot use PolyPells.com

Possibility to determine the conditions of storing or accessing by cookies:

(1) The User may, independently and at any time, change the settings concerning cookies, specifying the conditions for their storage and access by cookies to the User's Device. The User may change the settings referred to in the previous sentence by means of the settings of the Internet browser or the configuration of the service. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the settings of your web browser or inform on each placement of cookies on your device. Detailed information on the possibility and methods of using cookies is available in the software settings (web browser).
(2) The User may at any time delete Cookies using the available functions in the web browser he uses.
Third Restricting the use of cookies, may affect some of the functionality available on the Website.